Client Tracing

Struggling to find your client?

From time to time, clients, defendants or witnesses can fall off the face of the planet. We understand that sometimes, life just gets in the way and occasionally, clients get intimidated by legal processes.

Our agents will use every piece of information made available to them, and visit the client’s locality, conducting enquiries at a given or found address. This normally results in the client being traced, and signing a statement of ongoing cooperation. Thus, establishing contact with the instructing solicitor once again and developing a trusting relationship with our agent (the face of your company.) If requested, that same agent can then be instructed to complete any sign up or assessment work needed.

We will trace the whereabouts of the subject and report the new address, and any other collected information will be supplied to you in a complete, comprehensive format. This process is completed in the strictest of confidence, using entirely legal procedures.

Your positive trace service established contact with our client and enabled us to progress his claim to settlement. Compensation paid and our costs recovered!

- Nationwide firm of Solicitors