Client Liaison Services
Our client liaison services have proved to be incredibly successful with the solicitors we support, the agents we employ and the claimants themselves. The services we provide are extremely beneficial to the claimants, making the process of making a claim very easy, and any of our services can be tailored to meet the specific needs of the instructing solicitor.
Legal documentation posted to clients for completion, can often appear complicated and confusing; frequently resulting in the client not bothering to return the documentation or even taking their claim elsewhere. By using Solicitor Assist that risk is vastly reduced. We take the necessary time to personally go through documentation with your client and obtain any other relevant information. Here is a list of the Client Liaison Services we offer:
- Home visits to the claimant
- Explanation of the CFA (Conditional Fee Agreement)
- Claimant identification and proof of address checks
- Sign-up with safe return of all documentation
Our Agents
The agents we use are friendly, caring and personable, ensuring comfort and trust for the claimant throughout the process. This is of paramount importance to us, as we fully understand that the agents are providing these services on your behalf, and are not only representing us, but also representing you and your business.
Other Services
Statement Taking
We will take statements from claimants and any witnesses to an accident, discussing topics such as liabilty and quantum. Read More
Client & Witness Tracing
Witnesses or even the claimant can move house and forget to notify you. Our tracing service is designed to find their new details. Read More
LOCUS Reports
We specialise in producing quality Locus reports, for both Trip Sites and for RTA's (Road Traffic Accidents). We will construct cover reports, detailed sketch plans and photography, as well as utilising Section 58 witness support.
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Injury Photography
If an injury that has left the claimant with visible damage, such as broken bones, swelling, scarring, or any defect, Solicitor Assist will produce detailed photography of the injury suffered. Read More
